Audio Conferencing

With two decades of state-of-the-art audioconference technology & communication options earns us excellent reviews.

QUICKCONNECT Audio Conferencing

Occasionally you may want to organize a large group audio conference call and need something substantially more professional than what those “freebies” out there offer.  Something that has no limitations on number of minutes, users, has ads and/or other catches.  Often the best solution is a very professional audio conference that goes out to a large group without any ads, limits, or other glitches.  We can help!  One of our first services we started our company with was audio conferencing; offering to all business sizes robust audio conference solutions loaded with all sorts of features to make the information distribution process a much easier one.  Just about anything you need help with, we can help.  Call us at 1-866-640-5038 and let us know what your audio conference needs are.   

There are four main types of audio conferences we offer.  They are below with their most frequently asked questions.  

Audio conference types and Common questions:

Our automated reservation-less audio conferencing platform gives you the freedom of on-demand services.
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With a press of a button your audio conference is recorded and accessible anytime, anywhere.
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International conference calls often deal with lots of different platforms, lags and standards.  We got this! 
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Large interactive audience conferences can get tricky.  Focus on your presentation and let us focus on the execution. 
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Reservationless Audio Conference FAQs

Our automated reservation-less audio conferencing platform gives you the freedom of on-demand services.

How does a passcode work?
We will assign you a dial in number and a passcode. Have your participants call in and enter the passcode followed by the pound sign. At that time they will enter the conference, by-passing the operator. If you do require operator assistance during your conference you may press *0.

On a passcode conference can you dial out to one participant?
Yes, simply press *0 and an operator will be happy to assist you. For those of you who frequently dial out to additional parties, our dial out feature can be activated by request and you will be able to dial out to additional parties yourself.

I make a lot of conference calls, is it possible to have a dedicated phone number?
Yes. Just ask, and we’ll give you a dedicated number that you can use any time, anywhere.

How do I know who attended my conference call?
Every automated conference call gives you the option to place a prompt at the beginning of the call that will require participants to speak their name. These names can then be called up at the discretion of the host or participants. Please be sure to tell the reservationist who sets up your passcode to activate this option for you.

How do I contact an operator in the middle of a call?
You can speak to an operator at any time by dialing *0 for assistance. The operator must take you out of the conference in order to speak to you. Your conversation will be completely private.

Can I archive a call for those participants who are unable to listen to the live call?
Yes. You can digitally record your conference and make it available for playback for the same rate as you are charged for your toll-free conferencing. You can receive the recording on CD or via FTP. Transcripts can be provided via hard copy or email, in either MS Word or Rich Text Format. We can also edit material from your archived call. Please be sure to tell the conference specialist if you would like to take advantage of these options when you make your reservation.

How secure is my call?
With Quickconnect, you have the ability to make your conference calls as secure as you care to. At your discretion we can give you a pin code to distribute to your participants. You can also take advantage of our Host Security service, which allows the call moderator to open or close access to the conference with their touch-tone phone. While the call is closed, both the operator and late participants will be locked out.

Request a Conference Call Specialist to Contact You 

Is there a way to record our audio conference and make it accessible to the group?

Absolutely!  Quickconnect has integrated the power of digital replay into our reservationless conferencing platform. Our customers need only press two keys to initiate a recording of their call. Participants can access these recordings 24 hours a day, seven days a week, by dialing a toll free number and entering their conference participant code. Please contact your client care representative for additional information.

Reservationless Digital Replay Audio Conference FAQs

International Audio Conference FAQs

Can international dialers connect by using a toll free number?
Yes, Quickconnect has toll-free service to many countries and if yours is not on the list, just ask. All parties from any country can always connect via a local exchange number.

Can a participant calling from Canada access a toll free number?
Yes, however if they do have difficulty we can have them try the local exchange dial in number or we can dial out to them.

If I set up a conference and I have international callers, how can I arrange it so that they don’t have to pay for the call?
International callers may use one of our toll-free international numbers or simply press *0 and ask an operator to dial out to your participant for you.

How soon in advance should I reserve my call?
We always prefer to have at least 24 hours notice before your call, especially if you require 100 lines or more. We can handle emergency calls of less than 100 lines without any prior notice. Our automated service lets you set up a call at any time without a reservation.

What if I need to cancel?
You can cancel your call up until the time it was originally scheduled to start, without paying a cancellation fee.

How are my reservations confirmed?
If you are speaking to a Quickconnect reservationist your confirmation will be e-mailed within 15 minutes of completing your reservation. We can also notify you by fax. Online reservations are confirmed via email.

How do I know who attended my call?
Quickconnect will be happy to provide you with a participant list for your Operator-Assisted and Event calls should you request it in advance.

How do I contact an operator in the middle of a call?
You can speak to an operator at any time by dialing *0 for assistance. The operator must take you out of the conference in order to speak to you. Your conversation will be completely private.

Can I archive a call for those participants who are unable to listen to the live call?
Yes. Quickconnect will digitally record your conference and make it available for playback for a nominal fee. You can receive the recording on CD or via FTP. Transcripts can be provided via hard copy or email, in either MS Word or Rich Text Format. We can also edit material from your archived call. Please be sure to tell the reservationist if you would like to take advantage of these options when you make your reservation.

How secure is my call?
With Quickconnect, you have the ability to make your conference calls as secure as you want. At your discretion we can give you a pin code to distribute to your participants, or you can send us a list of approved participants who may take part in your call. You can also take advantage of our moderator security service, which allows the call moderator to open or close access to the conference with their touch-tone phone.

I need to make an emergency call and I don’t have a reservation. Can I get one right away?
Yes. In most cases, we can put you through immediately, although larger calls may require a few minutes. If you make a lot of calls on short notice, you may want to look into our automated service. We will set you up with a dedicated number and passcode for your exclusive use. Our automated service is also ideal for crisis management.

On a dial out conference can the parties be called in a specific order?
Yes, we can call them in any order that will best suit your conference.

I have a conference call the same time every week. Do I need to make a reservation every single time?
No. If you have a recurring call, let your reservation specialist know that you would like to make a “standing reservation.” You will not need to contact the reservation specialist again unless the time changes or you’re canceling a call. Our automated service gives you the opportunity to conduct a call any time, anywhere without a reservation.

Operator Assisted Audio Conference FAQs

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